cebaje Terms & Conditions

1. Acceptance of Terms

By registering an account on cebaje, accessing any part of the platform, placing any bet or wager, or using any feature of the cebaje website or mobile interface, you confirm that you have read, understood, and unconditionally agreed to these Terms & Conditions in their entirety.

cebaje reserves the right to amend these Terms & Conditions at any time. Where changes are material, cebaje will notify registered players via the contact details held on their account. Continued use of the platform following notification of any amendment constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.

These Terms & Conditions are written in English and shall be interpreted according to their plain English meaning. In the event of any translation or localised version being made available for convenience, the English version shall prevail in all cases of conflict or ambiguity.

2. Eligibility & Age Verification

Use of the cebaje platform is restricted to individuals who are:

• At least 21 years of age at the time of registration and at all times during their use of the platform.
• Legally permitted to participate in online gambling and sports betting under the laws applicable in their jurisdiction.
• Acting on their own behalf and not as an agent or representative of any third party.
• Not currently self-excluded from the cebaje platform or any affiliated gaming platform.
• Of sound mind and not acting under coercion, undue influence, or while impaired by alcohol or substances.

cebaje reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within a reasonable period will result in suspension or termination of the account and withholding of any pending withdrawals until verification is complete.

If it is subsequently established that a player was under the age of 21 at the time of any transaction or bet, cebaje will void all such bets, reverse all associated winnings, and report the matter to the relevant authorities where required by law. Any deposited funds from underage accounts will be returned to the originating payment method after deducting any bonuses claimed.

3. Account Registration

To access the full range of cebaje services, you must register a personal account. During registration you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, and a valid contact number or email address. You must update this information promptly whenever it changes.

Each individual is permitted to hold one account only. Duplicate accounts — whether created intentionally or by accident — will be merged or closed at cebaje's sole discretion. Any bonus balances or winnings accumulated on a duplicate account may be forfeited without notice.

cebaje conducts Know Your Customer (KYC) checks in accordance with its internal compliance policies. You may be required to submit one or more of the following documents:

• A government-issued photo ID (National ID card, passport, or driving licence).
• Proof of current residential address (utility bill, bank statement, or similar document dated within the last three months).
• Proof of the payment method used for deposits (screenshot of bKash/Nagad wallet showing your registered mobile number).

cebaje reserves the right to suspend a player's ability to withdraw funds until KYC verification is satisfactorily completed. Verified accounts receive faster withdrawal processing and higher transaction limits.

4. Deposits, Withdrawals & Payments

cebaje supports a range of payment methods popular with Bangladeshi players, including bKash, Nagad, Rocket, and Upay. All deposits are credited in Bangladeshi Taka (BDT). The minimum deposit amount is ৳100 unless otherwise stated in a specific promotion.

All funds deposited must originate from a payment account registered in your own name. cebaje strictly prohibits the use of third-party accounts, borrowed funds, or payment methods belonging to another person. Deposits received from an unverified third-party source will be refunded and the associated account may be suspended pending investigation.

Withdrawal requests are subject to the following conditions:

• Your account must be fully verified (KYC complete) before any withdrawal can be processed.
• Withdrawals are processed to the same payment method used for the original deposit wherever technically possible.
• Bonus funds are subject to wagering requirements before they may be withdrawn. Real-money funds deposited by the player are not subject to wagering requirements.
• cebaje reserves the right to request additional documentation before approving any withdrawal it deems unusual or potentially fraudulent.
• Processing times are typically instant to 24 hours for verified accounts; however, cebaje does not guarantee any specific processing time.

cebaje is not liable for delays caused by the player's payment provider, mobile network issues, or banking system outages. If a deposit fails to arrive in your cebaje account, contact our support team with your transaction reference number.

5. Bonuses & Promotions

cebaje offers a range of bonuses and promotional offers to both new and existing players. All promotions are subject to the specific terms published alongside them, which form part of these overall Terms & Conditions. In the event of any conflict between a promotion's specific terms and these general terms, the promotion-specific terms shall prevail for that promotion only.

General bonus rules applicable to all cebaje promotions include:

• Bonuses are credited to a separate bonus wallet and must meet the stated wagering requirement before any winnings derived from bonus funds can be withdrawn.
• Wagering requirements must be completed within the time limit stated in the promotion. Bonus balances that expire before the wagering requirement is met will be forfeited without compensation.
• cebaje reserves the right to withdraw any bonus offer at any time prior to it being claimed, and to modify the terms of any ongoing promotion with reasonable notice.
• Only one welcome bonus may be claimed per player. Players who create multiple accounts to claim a welcome bonus more than once will have all associated accounts permanently closed and balances forfeited.
• Bonuses cannot be transferred between accounts and have no cash value outside of the platform.

6. Betting Rules & Game Conduct

All bets placed on cebaje are subject to the specific rules applicable to the relevant game or sport. Sports betting results are determined by the outcome of the relevant event as confirmed by the official governing body (e.g., ICC for cricket, FIFA for football). Casino game outcomes are determined by certified random number generators (RNG) or, in the case of live dealer games, by the physical outcome witnessed on the live stream.

cebaje reserves the right to void any bet where:

• A manifest error has occurred in the odds or pricing offered.
• The bet was placed after the outcome of the event was already known (late betting).
• There is reasonable evidence of match-fixing, corruption, or other irregular activity affecting the outcome of the event.
• The player exploited a software error, loophole, or technical fault in the platform.

Where a bet is voided, the original stake is returned to the player's account. cebaje's decision on the settlement of all bets is final and binding, subject only to the formal dispute resolution process set out in Section 11 of these terms.

7. Prohibited Conduct

The following activities are strictly prohibited on the cebaje platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of all balances, and may result in legal action:

• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform or place bets.
• Collusion with other players to gain an unfair advantage in any game or sport.
• Engaging in any form of money laundering, using the platform to process proceeds of crime, or structuring deposits to avoid detection thresholds.
• Providing false or misleading information during registration or any verification process.
• Attempting to reverse, charge back, or dispute a legitimate deposit transaction with your payment provider after using the funds on the platform.
• Sharing your account credentials with any third party or allowing another person to operate your account.
• Accessing the platform from a jurisdiction in which online gambling is prohibited by local law, and in which cebaje has not obtained the necessary permissions.

8. Responsible Gaming

cebaje is firmly committed to responsible gaming. We recognise that for a small number of players, gambling can become harmful, and we provide a range of tools to help players maintain control of their activity at all times.

Players may request any of the following controls by contacting the cebaje support team:

• Deposit Limits: Set a daily, weekly, or monthly cap on the total amount that can be deposited into your cebaje account.
• Session Time-Outs: Temporarily lock your account for a period of your choosing (24 hours to 6 weeks) to take a break from gambling.
• Self-Exclusion: Permanently or semi-permanently exclude yourself from the platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Receive periodic notifications of the time elapsed and net win/loss position during your session.

cebaje does not extend credit to players and does not encourage players to bet beyond their means. If you believe your gambling is becoming a problem, please visit our Responsible Gaming page for further guidance, or contact support at [email protected].

9. Privacy & Data Protection

cebaje collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms & Conditions and is available at /privacy-policy. By registering on cebaje, you consent to the collection and use of your personal data as described in the Privacy Policy.

cebaje uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and our servers. We do not sell or share your personal data with unaffiliated third parties except where required by law or as set out in our Privacy Policy.

10. Account Closure & Termination

You may request closure of your cebaje account at any time by contacting our support team. Upon account closure, any remaining real-money balance (after deducting pending bonus wagering requirements) will be returned to your verified payment method within a reasonable period.

cebaje reserves the right to suspend or permanently close any player account at its sole discretion, including but not limited to cases where:

• There is evidence or reasonable suspicion of fraudulent activity, money laundering, or prohibited conduct.
• A player has breached any provision of these Terms & Conditions.
• A player has initiated a chargeback or payment dispute against a legitimate cebaje transaction.
• cebaje is required to do so by applicable law, court order, or regulatory direction.

In cases of termination for cause, cebaje reserves the right to withhold any balance pending the outcome of an investigation. cebaje will not be liable for any losses incurred by a player as a result of account suspension or closure carried out in accordance with these terms.

11. Disputes & Complaints

If you have a complaint about any aspect of the cebaje service, please contact our support team in the first instance at [email protected]. Our team will acknowledge your complaint within 24 hours (Bangladesh Standard Time, UTC+6) and aim to provide a resolution within 5 business days.

If you are not satisfied with the outcome of the support team's response, you may escalate the matter in writing to our compliance department using the same email address, clearly marked as a formal escalation. cebaje will review all escalated complaints and provide a final written decision within 14 calendar days.

cebaje's decision following the escalation process is final and binding. No further internal appeal mechanism is available. Any external legal proceedings must be initiated within 12 months of the event giving rise to the complaint.

12. Limitation of Liability

cebaje provides its platform and services on an "as available" basis. While we take all reasonable steps to ensure continuous, reliable service, cebaje does not warrant that the platform will be uninterrupted, error-free, or free from latency or downtime at all times.

To the maximum extent permitted by applicable law, cebaje shall not be liable for:

• Any loss of winnings, profits, revenue, data, or goodwill arising from your use of or inability to use the platform.
• Service interruptions caused by technical faults, internet connectivity issues, maintenance periods, or events outside cebaje's reasonable control.
• Any bet voidance or settlement decision made in good faith in accordance with these terms and applicable game rules.
• Any losses arising from your failure to maintain the security of your account credentials.

Nothing in these terms limits cebaje's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

13. Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international gaming regulations and the internal policies of cebaje. cebaje operates as an international entertainment platform serving players in Bangladesh and across Asia.

By using cebaje, you agree that any legal action or proceedings you bring against cebaje must be conducted on an individual basis and not as part of any class, collective, or representative action.

If any provision of these Terms & Conditions is found to be invalid or unenforceable by a competent court or authority, the remaining provisions shall continue in full force and effect.

14. Contact Information

If you have any questions about these Terms & Conditions, or wish to exercise any right described within them, please contact the cebaje support team:

• Email: [email protected] (plain text only — not a clickable link)
• Response Time: Within 24 hours during business hours (Bangladesh Standard Time, UTC+6)
• Languages: English

cebaje aims to respond to all queries promptly and professionally. For responsible gaming support requests, please mark your email subject line clearly as "Responsible Gaming Request" to ensure it is routed to the appropriate team without delay.