cebaje Frequently Asked Questions

To create a cebaje account, visit cebaje.org and click the registration button to begin the signup process. You will need to provide your full name, mobile number, date of birth, and a secure password. You must be at least 21 years old to register. Once submitted, you will receive a one-time verification code on your mobile number to confirm your account.

cebaje requires a valid government-issued photo ID for KYC verification — a National ID card (NID), passport, or driving licence are all accepted. You may also be asked to provide a recent selfie holding your ID document. KYC is required before your first withdrawal and ensures your account is protected against unauthorized access.

The minimum age to register and play on cebaje is 21 years old. This applies to all players in Bangladesh without exception. cebaje conducts age verification checks on all new accounts, and any account found to belong to a person under 21 will be permanently closed and all funds returned.

To reset your cebaje password, click the 'Forgot Password' link on the login page and enter your registered mobile number or email address. cebaje will send a password reset link or one-time code to your contact details. Follow the instructions in the message to set a new password. If you do not receive the reset message within five minutes, check your spam folder or contact support.

No — cebaje strictly allows only one account per player. Operating multiple accounts is a violation of the Terms and Conditions and may result in all associated accounts being permanently suspended and any pending balances forfeited. If you have forgotten your login details, use the password reset feature rather than registering a new account.

To close your cebaje account, contact the support team at [email protected] with the subject line 'Account Closure Request'. Any remaining balance will be returned to your registered bKash or Nagad account before the closure is processed. Note that if you are closing your account for responsible gaming reasons, a self-exclusion may be a better option than a full closure.

To deposit via bKash on cebaje, log in to your account, go to the Deposit section, and select bKash as your payment method. Enter your deposit amount, confirm, and you will be shown the cebaje bKash merchant number. Complete the payment from your bKash app using the 'Send Money' or 'Payment' option, then enter the transaction ID back on cebaje to confirm. Deposits typically reflect in your cebaje account within two to five minutes.

bKash deposits on cebaje are typically credited within two to five minutes of completing the transaction. During peak hours or high-traffic periods such as BPL match days, processing may take up to fifteen minutes. If your deposit has not appeared after thirty minutes, contact cebaje support with your bKash transaction ID and the exact amount sent.

Yes, cebaje supports deposits and withdrawals via Nagad and Rocket in addition to bKash. The process is the same for all three: select your preferred mobile banking provider in the Deposit section, follow the on-screen instructions, and submit your transaction ID after completing the transfer. Upay is also supported as an alternative mobile payment method.

The minimum deposit amount on cebaje is ৳200 BDT for all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit set by cebaje, though individual payment provider limits may apply based on your registered mobile banking tier and daily transaction cap.

The minimum withdrawal amount on cebaje is ৳500 BDT. Withdrawals are processed to the same mobile banking account used for your most recent deposit — bKash, Nagad, or Rocket. Before requesting a withdrawal, ensure your KYC verification is complete, as unverified accounts cannot process withdrawals.

Most cebaje withdrawals are processed within one to four hours during normal operating hours (Bangladesh Standard Time, UTC+6). Withdrawals submitted during late-night hours or on public holidays such as Eid may take up to 24 hours. Once approved by cebaje, the funds typically arrive in your bKash or Nagad wallet within a few minutes of the transfer being initiated.

cebaje does not charge its own platform fees for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their standard transaction charges depending on the type of transfer you use. Check your provider's current fee schedule for details. cebaje recommends using the 'Payment' option in bKash rather than 'Send Money' where possible, as it often carries lower fees.

cebaje offers a wide range of games including cricket betting (BPL, IPL, T20 World Cup, and international matches), live casino games (baccarat, roulette, blackjack, and dragon tiger powered by Evolution Gaming and Ezugi), online slots (including Megaways titles and games from Pragmatic Play), and crash games. New games are added regularly based on player demand.

Cricket betting on cebaje lets you place bets on a wide range of markets including match winner, top batsman, total runs, man of the match, and live in-play betting during ongoing matches. Markets are available for BPL, IPL, T20 World Cup, Test series, and Bangladesh Tigers fixtures. Odds are displayed in decimal format and update in real time during live matches.

Yes, cebaje is fully optimised for mobile browsers on Android and iOS devices — no app download is required. Simply visit cebaje.org in your phone's browser (Chrome, Firefox, or Safari all work well) and log in to access the full range of casino games, slots, and cricket betting markets from your phone.

The RTP for slot games on cebaje varies by title and is set by the game provider, not by cebaje itself. Most Pragmatic Play and NetEnt slots on the platform have RTPs between 95% and 97%. You can find the specific RTP for any slot by clicking the information or help icon within the game itself before or during play.

All games on cebaje use certified Random Number Generator (RNG) technology provided by the game studios (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and others). These providers are independently audited for fairness. cebaje does not alter game outcomes, and all results are determined solely by the certified RNG systems of the respective studios.

cebaje offers a welcome bonus to newly registered players who complete their first deposit. The bonus amount and percentage vary — visit the Promotions section of the platform after logging in to see the current active offer. All bonuses are subject to wagering requirements that must be met before winnings derived from bonus funds can be withdrawn.

Wagering requirements on cebaje bonuses specify how many times you need to bet through the bonus amount before the resulting winnings become withdrawable. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in qualifying bets before withdrawing bonus-derived winnings. The exact multiplier, eligible games, and time limits are stated in each offer's terms.

Yes, all cebaje bonuses have an expiry period, which is stated clearly in the individual promotion's terms and conditions. If the wagering requirement is not completed within the stated timeframe, the bonus and any associated winnings are forfeited. Always read the full terms of any bonus before claiming it to understand the expiry date and eligible games.

cebaje regularly runs promotions including free spins on selected slot titles and weekly cashback offers for active players. Free spins are typically awarded on featured Pragmatic Play or Spribe titles and carry their own wagering requirements. Cashback promotions return a percentage of net losses over a defined period directly to your cebaje balance. Check the Promotions section after logging in for currently active offers.

cebaje is a secure platform that uses 256-bit SSL encryption to protect all data transmitted between your device and the cebaje servers. Your account password is stored using industry-standard one-way hashing, and the platform employs continuous fraud detection and intrusion monitoring. cebaje does not share your personal data with third parties except as required for payment processing and identity verification.

To set deposit limits on cebaje, log in to your account, go to Account Settings, and select the Responsible Gaming section. You can set daily, weekly, or monthly deposit caps in BDT. Limit reductions take effect immediately, while limit increases require a mandatory 24-hour cooling-off period before they apply.

To self-exclude from cebaje, email [email protected] with the subject line 'Self-Exclusion Request' and specify the exclusion period you want — options are 6 months, 1 year, 3 years, or permanent. Your account will be suspended within hours of the request being processed. Any remaining balance will be returned to your registered mobile banking account. Permanent self-exclusion cannot be reversed.

If gambling is causing you financial stress, relationship problems, or emotional distress, cebaje strongly encourages you to take action early. You can set deposit limits, activate a time-out, or request self-exclusion directly from your account settings or by emailing [email protected]. cebaje's responsible gaming support team responds to urgent requests within two hours and treats all communications with complete confidentiality.